Flight compensation Air Berlin:
Tenerife — Munich

How to be compensated by Air Berlin on the Tenerife (TFS) - Munich (MUC) line

From Tenerife South Airport airport, your departure with Air Berlin to Munich didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 3 318 km of flight, the company Air Berlin is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Berlin Tenerife - Munich is eligible?

For an Air Berlin flight from Tenerife to Munich, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Air Berlin sold more seats than planned and you stay on the tarmac at Tenerife South Airport, the 400 € compensation is automatic.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

When a social movement disrupts your itinerary to Munich International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Tenerife South Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Tenerife airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Tenerife South Airport, Air Berlin must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tenerife South Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Air Berlin?

The amicable route with Air Berlin to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Air Berlin flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Air Berlin customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Tenerife - Munich section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Tenerife South Airport airport to prove their faults.