Flight compensation Air Berlin:
Tenerife — Vienna

Claim your compensation for Air Berlin Tenerife - Vienna

A cancellation on Air Berlin Tenerife - Vienna entitles you to up to 600€. Find out if you're eligible.

EU law strictly protects passenger rights. For 3 613 km, the legal compensation is owed if {the airline is at fault|Air Berlin bears responsibility}. The maximum amount applies to this distance.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight Air Berlin Tenerife - Vienna is eligible?

Your eligibility rests on objective criteria. Eurocontrol data will verify the precise moment of actual arrival at Vienna International Airport.

Even if Air Berlin offers a replacement flight, the 600€ indemnity remains owed if the final delay at Vienna is over the 180-minute threshold.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

A work stoppage by Air Berlin's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 600€.

Important nuance: if the cancellation is directly attributable to ground services, Air Berlin is exempted from the obligation to pay the 600€ compensation, while maintaining its duty of assistance.

What are your rights at Tenerife airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 600€ indemnity is not owed}. Even if Air Berlin is exempt from the payout, care is still owed.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Air Berlin.

Steps: how to get your 600 € from Air Berlin?

Launching a procedure with Air Berlin for a flight from Tenerife to Vienna can be difficult if you go it alone. Customer service often tends to cite the weather to refuse your claim.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like Air Berlin often fast-track cases backed by lawyers to prevent additional costs. Long-haul claims, with higher amounts, are sometimes processed more slowly.

Digital tools now make it possible to monitor the status of your claim against Air Berlin via an app. Long-haul cases, with higher values, are often prioritised by firms.

What to do faced with silence or refusal from the airline?

It is not uncommon for Air Berlin's algorithms to automatically reject your first attempt under a vague excuse without merit.

The success rate of specialist firms against Air Berlin approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.