Flight compensation Air Berlin:
Vienna — Amman

Claim and compensation for flight Air Berlin Vienna - Amman

Your claim for compensation for the Air Berlin flight from Vienna to Amman deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Vienna International Airport, you are protected by the EU's legal framework. The distance of 2 449 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Vienna International Airport, the European regulation applies in full.

How to know if the flight Air Berlin Vienna - Amman is eligible?

To determine if your trip between Vienna and Amman entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amman.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vienna airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Vienna - Amman trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Berlin is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Vienna airport in case of prolonged wait?

During these long hours of waiting in the Vienna International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Vienna shouldn't cost you a penny more than originally planned for your VIE-AMM trip.

Steps: how to get your 400 € from Air Berlin?

For your Vienna - Amman trip, every minute counts. Note the reasons given by Air Berlin staff at the Vienna International Airport counter during the incident.

By entrusting your case regarding flight VIE-AMM to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Air Berlin sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Air Berlin flight from Vienna can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Air Berlin's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.