Flight compensation Air Berlin:
Zurich — Arrecife

Legal right to compensation: Air Berlin flight between Zurich and Arrecife

Your claim for compensation for the Air Berlin flight from Zurich to Arrecife deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 806 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Zurich, the European regulation applies in full.

How to know if the flight Air Berlin Zurich - Arrecife is eligible?

Check your actual arrival time at Arrecife. If Air Berlin made you wait more than three hours on the tarmac at Lanzarote Airport, your claim is legitimate.

Also note that the distance of 2 806 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Arrecife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Zurich airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Don't be fooled by Air Berlin's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Zurich or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Zurich airport in case of prolonged wait?

If Zurich airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Zurich airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Zurich to Arrecife can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like Air Berlin sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Air Berlin flight from Zurich can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Zurich - Arrecife line.

Experts in aviation law have a colossal history of Air Berlin convictions, which is a decisive advantage.