Disrupted flight (EC 261/2004)

Flight compensation Air Canada:
Paris — Montreal

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and Montreal / Pierre Elliott Trudeau International Airport (YUL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air Canada flight compensation for the route Paris - Montreal

From Charles de Gaulle International Airport airport, your departure with Air Canada to Montreal didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 5 523 km of flight, the company Air Canada is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Montreal / Pierre Elliott Trudeau International Airport (YUL)
  • Flight distance: 5 523 km (~6h54)
  • Applicable compensation: 600 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Canada Paris - Montreal is eligible?

For an Air Canada flight from Paris to Montreal, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air Canada to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Montreal.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air Canada (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Canada compensation

When a social movement disrupts your itinerary to Montreal / Pierre Elliott Trudeau International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Charles de Gaulle International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Paris airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Charles de Gaulle International Airport, Air Canada must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Air Canada.

Steps: how to get your 600 € from Air Canada?

The amicable route with Air Canada to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air Canada website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Canada to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Air Canada should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Air Canada is often more striking.

Help & Information

Frequently Asked Questions: Flight Paris - Montreal

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Canada flight from Paris to Montreal?

According to European Regulation EC 261/2004, the distance between CDG and YUL being 5 523 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Canada?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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