Flight compensation Air Caraïbes:
Antananarivo — Paris

Refund and compensation Air Caraïbes: route Antananarivo to Paris

The TNR - ORY route operated by Air Caraïbes experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Antananarivo and Paris (8 733 km), the European scale provides automatic financial protection in case of failure by Air Caraïbes.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Caraïbes, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Caraïbes Antananarivo - Paris is eligible?

To determine if your trip between Antananarivo and Paris entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 8 733 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Caraïbes to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Antananarivo airport.
• Airline responsibility: The problem must be attributable to Air Caraïbes (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Caraïbes compensation

Not all strikes exempt the company from its obligations. If the delay of your Antananarivo - Paris trip is due to an internal strike within Air Caraïbes, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Caraïbes is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Antananarivo airport in case of prolonged wait?

Don't buy your food without first asking Air Caraïbes for coupons. If you do, keep your receipts carefully.

Your forced stay at Antananarivo shouldn't cost you a penny more than originally planned for your TNR-ORY trip.

Steps: how to get your 600 € from Air Caraïbes?

For your Antananarivo - Paris trip, every minute counts. Note the reasons given by Air Caraïbes staff at the Ivato Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Antananarivo to Paris-Orly Airport can drag on if you don't follow up.

A collective action on the Air Caraïbes flight from Antananarivo can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Air Caraïbes's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Air Caraïbes convictions, which is a decisive advantage.