Disrupted flight (EC 261/2004)

Flight compensation Air Caraïbes:
Paris — Philipsburg

Planned legal compensation: 600 €

Was your flight between Paris-Orly Airport (ORY) and Princess Juliana International Airport (SXM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Air Caraïbes

Check my flight Air Caraïbes

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Legal right to compensation: Air Caraïbes flight between Paris and Philipsburg

If your trip departing from Paris-Orly Airport and arriving at Princess Juliana International Airport operated by Air Caraïbes was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 6 723 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Princess Juliana International Airport (SXM)
  • Flight distance: 6 723 km (~8h24)
  • Applicable compensation: 600 €

This is not a commercial gesture from Air Caraïbes, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Caraïbes Paris - Philipsburg is eligible?

To determine if your trip between Paris and Philipsburg entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 6 723 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Caraïbes to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Philipsburg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air Caraïbes (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Caraïbes compensation

A work stoppage of Air Caraïbes crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for Air Caraïbes.

What are your rights at Paris airport in case of prolonged wait?

If Paris-Orly Airport airport becomes your temporary residence because of Air Caraïbes, know that your essential needs must be covered by the carrier.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your ORY-SXM trip.

Steps: how to get your 600 € from Air Caraïbes?

It is strongly recommended to keep your Air Caraïbes boarding pass and any communication relating to the delay suffered at Paris-Orly Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air Caraïbes. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Caraïbes on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Air Caraïbes's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Air Caraïbes convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Paris - Philipsburg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Caraïbes flight from Paris to Philipsburg?

According to European Regulation EC 261/2004, the distance between ORY and SXM being 6 723 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Caraïbes?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant