Flight compensation Air China:
Milano — Beijing

Get your Air China flight compensation for the route Milano - Beijing

Have you experienced a major inconvenience during your trip between Milano and Beijing with Air China? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 8 092 km, EC Regulation 261/2004 requires Air China to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air China Milano - Beijing is eligible?

For an Air China flight from Milano to Beijing, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

Keeping your travel documents for the Air China MXP-PEK flight is crucial to prove that you were present at boarding at Milano.

What are the conditions for Air China to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Beijing.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Air China (technical problem, sick crew, scheduling...).

The impact of a strike on your Air China compensation

Not all strikes exempt the company from its obligations. If the delay of your Milano - Beijing trip is due to an internal strike within Air China, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air China is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Milano airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Malpensa International Airport, Air China must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Malpensa International Airport terminal is also included in the legal package due by Air China.

Steps: how to get your 600 € from Air China?

The formal notice letter and the collection of evidence of delay at Beijing Capital International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air China.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Milano to Beijing Capital International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air China on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Air China will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.