Flight compensation Air Europa:
Barcelona — Madrid

Procedure: Air Europa flight compensation from Barcelona to Madrid

No one likes waiting for hours at the airport. If Air Europa did not respect its scheduled times for your Barcelona - Madrid flight, the law is on your side.

Directive 261/2004 is clear: for 483 km of flight, the company Air Europa is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Europa Barcelona - Madrid is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Madrid Barajas International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Europa owes you 250 €.

An unexpected cancellation or a diverted flight from Barcelona International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Air Europa to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Air Europa (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Europa compensation

A work stoppage of Air Europa crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Barcelona International Airport or European air traffic control is an external cause over which Air Europa has no control.

What are your rights at Barcelona airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Barcelona International Airport, Air Europa must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Barcelona International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Air Europa?

The formal notice letter and the collection of evidence of delay at Madrid Barajas International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Air Europa flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Air Europa. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Europa on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Barcelona - Madrid line.

Experts in aviation law have a colossal history of Air Europa convictions, which is a decisive advantage.