Flight compensation Air Europa:
Granada — Palma de Mallorca

Legal right to compensation: Air Europa flight between Granada and Palma de Mallorca

If your trip departing from Federico Garcia Lorca Airport and arriving at Palma De Mallorca Airport operated by Air Europa was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 626 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air Europa.

How to know if the flight Air Europa Granada - Palma de Mallorca is eligible?

To determine if your trip between Granada and Palma de Mallorca entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Granada, the regulation applies in the same way.

What are the conditions for Air Europa to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Granada airport.
• Airline responsibility: The problem must be attributable to Air Europa (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Europa compensation

A work stoppage of Air Europa crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Europa is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Granada airport in case of prolonged wait?

During these long hours of waiting in the Federico Garcia Lorca Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Granada shouldn't cost you a penny more than originally planned for your GRX-PMI trip.

Steps: how to get your 250 € from Air Europa?

It is strongly recommended to keep your Air Europa boarding pass and any communication relating to the delay suffered at Federico Garcia Lorca Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight GRX-PMI to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Air Europa. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Europa on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.