Disrupted flight (EC 261/2004)

Flight compensation Air Europa:
Madrid — Buenos Aires

Planned legal compensation: 600 €

Was your flight between Madrid Barajas International Airport (MAD) and Ministro Pistarini International Airport (EZE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air Europa flight compensation for the route Madrid - Buenos Aires

From Madrid Barajas International Airport airport, your departure with Air Europa to Buenos Aires didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 10 085 km, EC Regulation 261/2004 requires Air Europa to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Ministro Pistarini International Airport (EZE)
  • Flight distance: 10 085 km (~12h36)
  • Applicable compensation: 600 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Europa Madrid - Buenos Aires is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Ministro Pistarini International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Europa owes you 600 €.

An unexpected cancellation or a diverted flight from Madrid Barajas International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air Europa to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Buenos Aires.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Air Europa (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Europa compensation

A work stoppage of Air Europa crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Madrid, assistance (meals/hotel) remains mandatory for Air Europa.

What are your rights at Madrid airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Madrid Barajas International Airport airport, Air Europa is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Madrid Barajas International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air Europa?

The formal notice letter and the collection of evidence of delay at Ministro Pistarini International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Air Europa flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air Europa. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Europa on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Madrid - Buenos Aires line.

Experts in aviation law have a colossal history of Air Europa convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Madrid - Buenos Aires

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Europa flight from Madrid to Buenos Aires?

According to European Regulation EC 261/2004, the distance between MAD and EZE being 10 085 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Europa?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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