Flight compensation Air Europa:
Madrid — Montevideo
Was your flight between Madrid Barajas International Airport (MAD) and Carrasco International /General C L Berisso Airport (MVD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Air Europa
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Get your Air Europa flight compensation for the route Madrid - Montevideo
Have you experienced a major inconvenience during your trip between Madrid and Montevideo with Air Europa? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 9 947 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Madrid Barajas International Airport (MAD)
- Arrival airport: Carrasco International /General C L Berisso Airport (MVD)
- Flight distance: 9 947 km (~12h26)
- Applicable compensation: 600 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Air Europa Madrid - Montevideo is eligible?
The compensation for flight MAD-MVD is compensation for lost time and not a simple refund of airport taxes.
An unexpected cancellation or a diverted flight from Madrid Barajas International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.
What are the conditions for Air Europa to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Montevideo.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Madrid airport.
-
Airline responsibility: The problem must be attributable to Air Europa (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air Europa compensation
Not all strikes exempt the company from its obligations. If the delay of your Madrid - Montevideo trip is due to an internal strike within Air Europa, the European justice recently ruled that this entitles to compensation.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Europa is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.
What are your rights at Madrid airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Air Europa must ensure the well-being of its passengers stuck at Madrid.
Some passengers are unaware that transportation between the hotel and Madrid Barajas International Airport terminal is also included in the legal package due by Air Europa.
Steps: how to get your 600 € from Air Europa?
Getting justice against carrier Air Europa requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Europa.
How long does it take to get the 600 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Madrid to Carrasco International /General C L Berisso Airport can drag on if you don't follow up.
A collective action on the Air Europa flight from Madrid can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Madrid - Montevideo line.
Experts in aviation law have a colossal history of Air Europa convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Madrid - Montevideo
Everything you need to know about your request under European Union law.