Disrupted flight (EC 261/2004)

Flight compensation Air France:
Antwerp — London

Planned legal compensation: 250 €

Was your flight between Antwerp International Airport (Deurne) (ANR) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for Air France: Antwerp to London

Your payout case for the Air France flight from Antwerp to London deserves attention. Travel chaos is stressful for any traveller.

Leaving Antwerp International Airport (Deurne), you are covered by European legislation. The distance of 308 km sets the tier of your legal indemnity. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Antwerp International Airport (Deurne) (ANR)
  • Arrival airport: London City Airport (LCY)
  • Flight distance: 308 km (~0h23)
  • Applicable compensation: 250 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Air France Antwerp - London is eligible?

To check if your flight between Antwerp and London is eligible for a payout, the determining criterion is the arrival delay ({not the departure delay|measured at London City Airport}). It must be greater than 3 hours.

Be cautious: Air France may attempt to ask you to give up your rights. Don't sign anything without consulting an expert.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Antwerp airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Antwerp, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

Even if the 250€ are not owed due to an external strike at Antwerp, care (food/accommodation) remains mandatory Air France. This is a separate right.

What are your rights at Antwerp airport in case of prolonged wait?

Don't buy your food without first asking coupons from Air France. If you advance costs, save your invoices diligently.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Air France.

Steps: how to get your 250 € from Air France?

For your Antwerp - London flight, every detail matters. Note down the explanations provided by Air France staff at Antwerp International Airport (Deurne) during the disruption.

The key advantage: they absorb 100% of the risk and only charge when the 250€ case is won.

How long does it take to get the 250 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Antwerp to London City Airport case can drag on if you don't follow up.

Think about it: without lifting a finger, experts operate to recover your 250€ for the Air France Antwerp-London flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Antwerp - London route.

As a final step, it is a legal summons that typically triggers payment. Air France will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Antwerp - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Antwerp to London?

According to European Regulation EC 261/2004, the distance between ANR and LCY being 308 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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