Disrupted flight (EC 261/2004)

Flight compensation Air France:
Bogota — Paris

Planned legal compensation: 600 €

Was your flight between El Dorado International Airport (BOG) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Air France flight from Bogota to Paris

You were due to travel with Air France from Bogota to Paris and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 8 645 km between El Dorado International Airport and Charles de Gaulle International Airport, CE 261 guarantees a lump-sum compensation of 600€ per person.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: El Dorado International Airport (BOG)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 8 645 km (~10h48)
  • Applicable compensation: 600 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Air France Bogota - Paris is eligible?

Don't confuse ticket refund and legal compensation! Even if Air France offers you a travel credit for your Bogota → Paris flight, you can also demand the monetary compensation of 600€ provided by law.

An upgrade or downgrade doesn't affect your right to 600€ if the original incident qualifies under Regulation 261. The maximum tier applies regardless of cabin class.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bogota airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bogota, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

Be wary by Air France's evasive wording: a "wildcat" or planned strike remains the managerial responsibility of the airline. Long-haul flights are often even more impacted by crew strikes.

It's worth noting that the obligation to prove rests on Air France. It is the carrier's responsibility to demonstrate that the disruption of your Bogota-Paris flight results from a truly unforeseeable event.

What are your rights at Bogota airport in case of prolonged wait?

Don't buy your food without first asking coupons from Air France. If you advance costs, save your invoices diligently.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Air France.

Steps: how to get your 600 € from Air France?

It is essential to save your Air France ticket and every email related to the delay at El Dorado International Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Your turn for Air France Bogota-Paris?

How long does it take to get the 600 € compensation?

The paradox: the longer Air France delays paying your 600€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Imagine: while you go about your life, lawyers work to secure your 600€ for the Air France Bogota→Paris flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Don't take at face value Air France's email claiming that Bogota's airport was blocked by snow without consulting certified METAR data.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bogota - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Bogota to Paris?

According to European Regulation EC 261/2004, the distance between BOG and CDG being 8 645 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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