Flight compensation Air France:
Buenos Aires — Paris

How to be compensated by Air France on the Buenos Aires (EZE) - Paris (CDG) line

From Ministro Pistarini International Airport airport, your departure with Air France to Paris didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 11 101 km of flight, the company Air France is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air France Buenos Aires - Paris is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Charles de Gaulle International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air France owes you 600 €.

Keeping your travel documents for the Air France EZE-CDG flight is crucial to prove that you were present at boarding at Buenos Aires.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Buenos Aires airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air France staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Buenos Aires - Paris flight.

What are your rights at Buenos Aires airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Ministro Pistarini International Airport airport, Air France is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Ministro Pistarini International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air France?

The amicable route with Air France to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air France website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

A frequent question concerns processing times. A claim filed directly with Air France customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Buenos Aires - Paris section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air France is often more striking.