Disrupted flight (EC 261/2004)

Flight compensation Air France:
Lisbon — Paris

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air France flight payout for Lisbon → Paris

Were you affected by problems on your flight from Lisbon to Paris with Air France? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

On this journey of 1 470 km, each traveller impacted by {a significant delay|a cancellation attributable to Air France} can claim 250€ in payout. This is a right guaranteed by law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 1 470 km (~1h50)
  • Applicable compensation: 250 €

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight Air France Lisbon - Paris is eligible?

In practice, to be eligible, your actual arrival at Charles de Gaulle International Airport must have occurred at least 180 minutes behind the original timetable.

Retain your travel documents for the Air France LIS-CDG flight — they are crucial to demonstrate you were checked in for boarding at Lisbon.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

In practice, pilot strikes at Air France are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

Remember that the burden of proof lies with Air France. It is up to the airline to prove that the delay of your Lisbon→Paris flight was caused by a genuinely extraordinary event.

What are your rights at Lisbon airport in case of prolonged wait?

Don't buy your food without first asking coupons from Air France. If you advance costs, save your invoices diligently.

Don't hesitate to request this assistance at {the airline's|Air France's} counter. If refused and you advance costs for accommodation at Lisbon Portela Airport, save your invoices carefully for reimbursement.

Steps: how to get your 250 € from Air France?

Be methodical: photograph the departure boards at Lisbon Portela Airport showing the delay, save meal and taxi invoices and record agent names.

In practice, the process is simple: you enter your flight details Lisbon→Paris, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Air France. An expert can halve this time.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Air France are unfounded against an expert taking over. Don't give up at the first obstacle.

The success rate of specialist firms against Air France approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Lisbon - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Lisbon to Paris?

According to European Regulation EC 261/2004, the distance between LIS and CDG being 1 470 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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