Flight compensation Air France:
London — Deauville
Was your flight between London City Airport (LCY) and Deauville-Saint-Gatien Airport (DOL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Air France
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Air France flight London - Deauville: your rights to compensation
Every year, thousands of passengers face disruptions on London → Deauville with Air France. Few realise they can claim a legal payout.
Thanks to EU Regulation CE 261, passengers affected by disruptions on a 238 km route can claim a fixed payout from {the carrier|Air France}.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London City Airport (LCY)
- Arrival airport: Deauville-Saint-Gatien Airport (DOL)
- Flight distance: 238 km (~0h18)
- Applicable compensation: 250 €
Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.
How to know if the flight Air France London - Deauville is eligible?
Concretely, to qualify, your real landing at Deauville-Saint-Gatien Airport must have been recorded more than 3 hours late the scheduled time.
The indemnity also covers overbooking cases. If Air France overbooked the flight and you were left behind at London City Airport, the 250€ payout is owed by right.
What are the conditions for Air France to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Deauville.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at London airport.
-
Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air France compensation
Be wary by Air France's evasive wording: a unannounced or planned strike remains the managerial responsibility of the airline. On this short-haul, the internal/external strike distinction is the same.
Key distinction: if the delay is caused by ground services, Air France is released from paying the 250€ indemnity, but not its care obligation.
What are your rights at London airport in case of prolonged wait?
The duty of assistance is a essential provision of the EU text. Independently of the 250€ question, if the delay extends at London City Airport, Air France must distribute meal vouchers.
If you advanced money for a taxi at London City Airport due to Air France's disruption, compile all invoices. You can request reimbursement of these costs independently of the 250€ compensation.
Steps: how to get your 250 € from Air France?
Be methodical: photograph the departure boards at London City Airport showing the delay, save meal and taxi invoices and record flight numbers.
To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Air France's legal department.
How long does it take to get the 250 € compensation?
Airlines like Air France often fast-track cases backed by law firms to prevent late-payment penalties. Short-haul claims are sometimes resolved faster.
By opting for a platform with no upfront costs, you have nothing to lose. If the 250€ case fails, you pay nothing. It's that simple.
What to do faced with silence or refusal from the airline?
Statistically over 60% of initial refusals from Air France are unfounded against an expert taking over. Don't give up at the first obstacle.
As a last resort, it is court action that often unlocks payment. Air France will almost always choose to pay the 250€ rather than face lawyer fees for a case doomed to fail in court.
Frequently Asked Questions: Flight London - Deauville
Everything you need to know about your request under European Union law.