Disrupted flight (EC 261/2004)

Flight compensation Air France:
Lyon — Poitiers

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and Poitiers-Biard Airport (PIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Air France

Check my flight Air France

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

CE 261 compensation: Air France flight Lyon - Poitiers

Your Air France flight from Lyon to Poitiers was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.

Whether you paid €50 or €500, the compensation remains the same: 250€ per passenger. {The distance|The 380 km} matters, not the ticket price. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Poitiers-Biard Airport (PIS)
  • Flight distance: 380 km (~0h29)
  • Applicable compensation: 250 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Air France from this obligation. In all other cases, compensation must be paid.

How to know if the flight Air France Lyon - Poitiers is eligible?

The compensation for LYS→PIS is redress for the inconvenience caused, not just a refund of airport taxes. For this short-haul flight, the 3-hour threshold remains the key criterion.

To recap: three scenarios activate the 250€ payment on Air France Lyon→Poitiers: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Poitiers.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

Not every strike{s} release the airline from its duties. If your Lyon → Poitiers delay was caused by an internal strike at Air France, EU courts have recently ruled that compensation is owed.

Even if the 250€ are not owed due to an external strike at Lyon, care (food/accommodation) remains owed Air France. This is a separate right.

What are your rights at Lyon airport in case of prolonged wait?

The duty of assistance is a essential provision of the EU text. Independently of the 250€ question, if the delay extends at Lyon, Air France must distribute meal vouchers.

If you advanced money for meals at Lyon due to Air France's disruption, compile all invoices. You can request reimbursement of these costs independently of the 250€ compensation.

Steps: how to get your 250 € from Air France?

The solo claim with Air France to obtain 250€ rarely succeeds without a well-documented case. Even on a short-haul, the procedure can be tricky.

Avoid the tedious paperwork on Air France's website. Choose a specialist platform to secure your 250€ indemnity. Even for a short flight, expert support makes a difference.

How long does it take to get the 250 € compensation?

The irony: the longer Air France stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Bear in mind that Air France isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Air France}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Lyon - Poitiers

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Lyon to Poitiers?

According to European Regulation EC 261/2004, the distance between LYS and PIS being 380 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant