Flight compensation Air France:
Ouagadougou — Paris

Legal right to compensation: Air France flight between Ouagadougou and Paris

The OUA - CDG route operated by Air France experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 4 094 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air France.

How to know if the flight Air France Ouagadougou - Paris is eligible?

To determine if your trip between Ouagadougou and Paris entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 4 094 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Ouagadougou airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

Don't be fooled by Air France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Ouagadougou, assistance (meals/hotel) remains mandatory for Air France.

What are your rights at Ouagadougou airport in case of prolonged wait?

If Ouagadougou Airport airport becomes your temporary residence because of Air France, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Ouagadougou Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Air France?

It is strongly recommended to keep your Air France boarding pass and any communication relating to the delay suffered at Ouagadougou Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight OUA-CDG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Ouagadougou to Charles de Gaulle International Airport can drag on if you don't follow up.

A collective action on the Air France flight from Ouagadougou can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Ouagadougou - Paris line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.