Flight compensation Air France:
Paris — Boston
Was your flight between Charles de Gaulle International Airport (CDG) and General Edward Lawrence Logan International Airport (BOS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Air France passengers Paris-Boston: your guide to get compensated
If your journey from Charles de Gaulle International Airport to General Edward Lawrence Logan International Airport operated by Air France was disrupted, you are not alone when dealing with the carrier.
Given the route between Paris and Boston (5 534 km), the EU scale provides for automatic protection in case of a breach by Air France. This intercontinental route qualifies for the highest tier.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Charles de Gaulle International Airport (CDG)
- Arrival airport: General Edward Lawrence Logan International Airport (BOS)
- Flight distance: 5 534 km (~6h55)
- Applicable compensation: 600 €
This is not a goodwill gesture from Air France, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight Air France Paris - Boston is eligible?
Make sure to keep your boarding pass for the Air France CDG-BOS flight. They are the essential proof of your entitlement.
An upgrade or downgrade doesn't affect your right to 600€ if the original incident qualifies under Regulation 261. The maximum tier applies regardless of cabin class.
What are the conditions for Air France to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Boston.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Paris airport.
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Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air France compensation
The rule is simple: if Air France's employees go on strike, it is a risk that {the airline|Air France} must manage. Consequently, {your compensation|the 600€} is maintained.
Don't take at face value Air France's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 600€}.
What are your rights at Paris airport in case of prolonged wait?
During that interminable wait in the hall at Charles de Gaulle International Airport, remember Air France has a duty to look after you. This includes food, but also the option to send emails at no cost.
Your involuntary layover at Paris must not cost you any additional money beyond your initial ticket for CDG-BOS. On a long-haul, hotel and care are even more important given time zone impacts.
Steps: how to get your 600 € from Air France?
To get started: submit a written complaint to Air France's claims department explicitly citing Regulation CE 261/2004 and {the 600€ amount|your specific claim}.
If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.
How long does it take to get the 600 € compensation?
Every week of delay in processing your Paris→Boston case potentially accrues late-payment penalties {in your favour|against Air France}. This is a lever that experts use systematically.
Obtaining 600€ has never been easier thanks to integration between recovery services and Air France's records.
What to do faced with silence or refusal from the airline?
Air France's use of technical language is often a strategy to encourage travellers to give up on their 600€. For the larger long-haul amounts, refusals are almost systematic at first.
Refuse to allow Air France to retain the {money|600€} that is legally owed to you. The longer you wait without action is a win for {the airline|Air France} and time lost for you.
Frequently Asked Questions: Flight Paris - Boston
Everything you need to know about your request under European Union law.