Flight compensation Air France:
Paris — Dakar

How to be compensated by Air France on the Paris (CDG) - Dakar (DKR) line

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Paris - Dakar flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 4 226 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air France Paris - Dakar is eligible?

For an Air France flight from Paris to Dakar, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Dakar.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Dakar trip is due to an internal strike within Air France, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Air France has no control.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Paris.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Charles de Gaulle International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air France?

The amicable route with Air France to recover 600 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Air France flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Dakar can drag on if you don't follow up.

A collective action on the Air France flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Dakar line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.