Disrupted flight (EC 261/2004)

Flight compensation Air France:
Paris — Delhi

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and Indira Gandhi International Airport (DEL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Air France: route Paris to Delhi

If your trip departing from Charles de Gaulle International Airport and arriving at Indira Gandhi International Airport operated by Air France was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 6 565 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Indira Gandhi International Airport (DEL)
  • Flight distance: 6 565 km (~8h12)
  • Applicable compensation: 600 €

This is not a commercial gesture from Air France, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air France Paris - Delhi is eligible?

Check your actual arrival time at Delhi. If Air France made you wait more than three hours on the tarmac at Indira Gandhi International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Delhi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

A work stoppage of Air France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air France is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Paris airport in case of prolonged wait?

Don't buy your food without first asking Air France for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Paris remains valid. The hotel is due if Air France offsets your flight by one night.

Steps: how to get your 600 € from Air France?

For your Paris - Delhi trip, every minute counts. Note the reasons given by Air France staff at the Charles de Gaulle International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air France. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air France on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Paris - Delhi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Paris to Delhi?

According to European Regulation EC 261/2004, the distance between CDG and DEL being 6 565 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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