Disrupted flight (EC 261/2004)

Flight compensation Air France:
Paris — Nantes

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Nantes Atlantique Airport (NTE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Air France on the Paris (CDG) - Nantes (NTE) line

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Paris - Nantes flight, the law is on your side.

Fortunately, for this specific route with a distance of 372 km, EC Regulation 261/2004 requires Air France to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Nantes Atlantique Airport (NTE)
  • Flight distance: 372 km (~0h28)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air France Paris - Nantes is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Nantes Atlantique Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air France owes you 250 €.

Keeping your travel documents for the Air France CDG-NTE flight is crucial to prove that you were present at boarding at Paris.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nantes.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Nantes trip is due to an internal strike within Air France, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air France is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Paris airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Charles de Gaulle International Airport airport, Air France is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Air France.

Steps: how to get your 250 € from Air France?

The formal notice letter and the collection of evidence of delay at Nantes Atlantique Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Air France flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like Air France sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Air France on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Nantes line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air France will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Paris - Nantes

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Paris to Nantes?

According to European Regulation EC 261/2004, the distance between CDG and NTE being 372 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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