Disrupted flight (EC 261/2004)

Flight compensation Air France:
Paris — Pau

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Pau (PUF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 payout: Air France flight Paris → Pau

Your Air France flight from Paris to Pau was disrupted? Act now: CE 261 entitles you to compensation.

Regulation 261/2004 is unambiguous: for 667 km, Air France is held to a payout requirement if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Pau (PUF)
  • Flight distance: 667 km (~0h50)
  • Applicable compensation: 250 €

Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Air France from payment. Otherwise, the payout is owed.

How to know if the flight Air France Paris - Pau is eligible?

Whether your Air France flight Paris-Pau was delayed or boarding was denied, the 250€ compensation may apply for each case.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate alternative entitles you to the same 250€ payout.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Pau.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

A strike action by Air France's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

Key distinction: if the delay is caused by airport staff, Air France is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at Paris airport in case of prolonged wait?

If Charles de Gaulle International Airport turns into your involuntary base because of Air France, the law stipulates that your essential requirements must be covered by the carrier. Assistance is due from 2 hours for flights of this distance.

If your new flight is only the following morning, Air France must additionally cover your accommodation near Charles de Gaulle International Airport as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 250 € from Air France?

The formal letter of claim and gathering evidence of the delay at Pau (boarding pass) are essential steps to pressure {the airline|Air France}.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify Air France's actual records for Paris→Pau.

How long does it take to get the 250 € compensation?

Many claimants wait more than half a year for a response from Air France. An specialist can significantly speed things up.

A group claim on the Air France flight from Paris can also be a means to {get your funds|recover your 250€} more efficiently.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Air France are unfounded against an expert taking over. Don't give up at the first obstacle.

{Facing a refusal|If Air France persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Paris-Pau case}.

Help & Information

Frequently Asked Questions: Flight Paris - Pau

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Paris to Pau?

According to European Regulation EC 261/2004, the distance between CDG and PUF being 667 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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