Disrupted flight (EC 261/2004)

Flight compensation Air France:
Paris — Seoul

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and Incheon International Airport (ICN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air France flight compensation for the route Paris - Seoul

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Paris - Seoul flight, the law is on your side.

Fortunately, for this specific route with a distance of 8 927 km, EC Regulation 261/2004 requires Air France to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Incheon International Airport (ICN)
  • Flight distance: 8 927 km (~11h10)
  • Applicable compensation: 600 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air France Paris - Seoul is eligible?

The compensation for flight CDG-ICN is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Seoul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

When a social movement disrupts your itinerary to Incheon International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Charles de Gaulle International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Paris.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Charles de Gaulle International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Air France?

The amicable route with Air France to recover 600 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air France.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air France to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Paris - Seoul section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air France is often more striking.

Help & Information

Frequently Asked Questions: Flight Paris - Seoul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Paris to Seoul?

According to European Regulation EC 261/2004, the distance between CDG and ICN being 8 927 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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