Flight compensation Air France:
Paris — Tokyo

Procedure: Air France flight compensation from Paris to Tokyo

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Paris - Tokyo flight, the law is on your side.

Directive 261/2004 is clear: for 9 707 km of flight, the company Air France is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air France Paris - Tokyo is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tokyo International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air France owes you 600 €.

The compensation also covers boarding denials (overbooking). If Air France sold more seats than planned and you stay on the tarmac at Charles de Gaulle International Airport, the 600 € compensation is automatic.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tokyo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

When a social movement disrupts your itinerary to Tokyo International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Paris - Tokyo flight.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Paris.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Charles de Gaulle International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Air France?

The formal notice letter and the collection of evidence of delay at Tokyo International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air France.

How long does it take to get the 600 € compensation?

On the CDG-HND line, delays can vary according to the reactivity of Air France's legal department.

If your file is particularly solid regarding the incident occurred on the Paris - Tokyo section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Air France should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with Air France without the opinion of a professional who knows the real value of your prejudice at Paris.