Flight compensation Air France:
Paris — Tokyo

How to be compensated by Air France on the Paris (CDG) - Tokyo (NRT) line

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Paris - Tokyo flight, the law is on your side.

Directive 261/2004 is clear: for 9 710 km of flight, the company Air France is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air France Paris - Tokyo is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Narita International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air France owes you 600 €.

Keeping your travel documents for the Air France CDG-NRT flight is crucial to prove that you were present at boarding at Paris.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tokyo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

If your Air France flight from Charles de Gaulle International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Charles de Gaulle International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Paris.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Air France.

Steps: how to get your 600 € from Air France?

The amicable route with Air France to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air France website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

On the CDG-NRT line, delays can vary according to the reactivity of Air France's legal department.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Air France systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 600 €, don't compromise with Air France without the opinion of a professional who knows the real value of your prejudice at Paris.