Flight compensation Air France:
Paris — Tunis

How to be compensated by Air France on the Paris (CDG) - Tunis (TUN) line

From Charles de Gaulle International Airport airport, your departure with Air France to Tunis didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 488 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air France Paris - Tunis is eligible?

For an Air France flight from Paris to Tunis, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tunis.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

When a social movement disrupts your itinerary to Tunis Carthage International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Charles de Gaulle International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Paris.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Air France.

Steps: how to get your 250 € from Air France?

The amicable route with Air France to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air France.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air France to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Paris - Tunis section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Air France is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Air France is often more striking.