Flight compensation Air France:
Rome — Atlanta

Refund and compensation Air France: route Rome to Atlanta

If your trip departing from Leonardo Da Vinci (Fiumicino) International Airport and arriving at Hartsfield Jackson Atlanta International Airport operated by Air France was disrupted, you are not alone against the airline.

Given the route between Rome and Atlanta (8 085 km), the European scale provides automatic financial protection in case of failure by Air France.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air France is a non-EU airline, if the flight takes off from Leonardo Da Vinci (Fiumicino) International Airport, the European regulation applies in full.

How to know if the flight Air France Rome - Atlanta is eligible?

To determine if your trip between Rome and Atlanta entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 8 085 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Atlanta.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

A work stoppage of Air France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Rome, assistance (meals/hotel) remains mandatory for Air France.

What are your rights at Rome airport in case of prolonged wait?

During these long hours of waiting in the Leonardo Da Vinci (Fiumicino) International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if Air France offsets your flight by one night.

Steps: how to get your 600 € from Air France?

Starting a procedure against Air France for a flight from Rome to Atlanta can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight FCO-ATL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Rome to Hartsfield Jackson Atlanta International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air France on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rome - Atlanta line.

Experts in aviation law have a colossal history of Air France convictions, which is a decisive advantage.