Disrupted flight (EC 261/2004)

Flight compensation Air France:
Rotterdam — London

Planned legal compensation: 250 €

Was your flight between Rotterdam Airport (RTM) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Air France: route Rotterdam to London

If your trip departing from Rotterdam Airport and arriving at London City Airport operated by Air France was disrupted, you are not alone against the airline.

Given the route between Rotterdam and London (306 km), the European scale provides automatic financial protection in case of failure by Air France.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Rotterdam Airport (RTM)
  • Arrival airport: London City Airport (LCY)
  • Flight distance: 306 km (~0h23)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air France.

How to know if the flight Air France Rotterdam - London is eligible?

Check your actual arrival time at London. If Air France made you wait more than three hours on the tarmac at London City Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rotterdam, the regulation applies in the same way.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rotterdam airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rotterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air France staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rotterdam - London flight.

What are your rights at Rotterdam airport in case of prolonged wait?

Don't buy your food without first asking Air France for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Rotterdam remains valid. The hotel is due if Air France offsets your flight by one night.

Steps: how to get your 250 € from Air France?

For your Rotterdam - London trip, every minute counts. Note the reasons given by Air France staff at the Rotterdam Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the RTM-LCY line, delays can vary according to the reactivity of Air France's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Air France systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with Air France without the opinion of a professional who knows the real value of your prejudice at Rotterdam.

Help & Information

Frequently Asked Questions: Flight Rotterdam - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Rotterdam to London?

According to European Regulation EC 261/2004, the distance between RTM and LCY being 306 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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