Disrupted flight (EC 261/2004)

Flight compensation Air France:
St.-denis — Paris

Planned legal compensation: 600 €

Was your flight between Roland Garros Airport (RUN) and Paris-Orly Airport (ORY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for Air France: St.-denis to Paris

The stress of a cancellation at Roland Garros Airport towards Paris with Air France gives you a right to a payout. Here are the steps you can take.

Leaving Roland Garros Airport, you are covered by European legislation. The distance of 9 357 km sets the tier of your legal indemnity. With over 3500 km, you qualify for the maximum tier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Roland Garros Airport (RUN)
  • Arrival airport: Paris-Orly Airport (ORY)
  • Flight distance: 9 357 km (~11h42)
  • Applicable compensation: 600 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Air France.

How to know if the flight Air France St.-denis - Paris is eligible?

Your entitlement depends on verifiable facts. Air traffic logs will confirm the exact time of door opening at Paris-Orly Airport.

Even if Air France reroutes you, the 600€ compensation still applies if the arrival at Paris exceeds 3 hours.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at St.-denis airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from St.-denis, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

Not every strike{s} release the airline from its duties. If your St.-denis → Paris delay was caused by an internal strike at Air France, EU courts have recently ruled that compensation is owed.

Even if the 600€ are not owed due to an external strike at St.-denis, care (food/accommodation) remains mandatory Air France. This is a separate right.

What are your rights at St.-denis airport in case of prolonged wait?

If Roland Garros Airport becomes your temporary home because of Air France, know that your basic needs must be met by the airline. On a long-haul like this, assistance is due from 4 hours of delay.

Even in extraordinary circumstances, the right to assistance at St.-denis remains valid. The hotel is owed if Air France pushes your flight by a day.

Steps: how to get your 600 € from Air France?

Launching a claim against Air France for a flight from St.-denis to Paris can be difficult if you act without help. The airline's team frequently will invoke extraordinary circumstances to dodge liability.

Thousands passengers have already recovered their indemnity through these services. Join them for Air France St.-denis→Paris?

How long does it take to get the 600 € compensation?

Airlines like Air France sometimes prioritise cases handled by legal professionals to avoid additional costs. Long-haul claims, with higher amounts, are sometimes processed more slowly.

A collective action on the Air France flight from St.-denis can also be a way to {get your funds|recover your 600€} faster.

What to do faced with silence or refusal from the airline?

It is quite common for Air France's systems to refuse by default your initial claim under a generic pretext that is unfounded.

Specialist lawyers have a extensive catalogue of judgments against Air France, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight St.-denis - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from St.-denis to Paris?

According to European Regulation EC 261/2004, the distance between RUN and ORY being 9 357 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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