Flight compensation Air France:
Tokyo — Paris

Procedure: Air France flight compensation from Tokyo to Paris

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Tokyo - Paris flight, the law is on your side.

Fortunately, for this specific route with a distance of 9 710 km, EC Regulation 261/2004 requires Air France to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air France Tokyo - Paris is eligible?

For an Air France flight from Tokyo to Paris, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Narita International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tokyo airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

Not all strikes exempt the company from its obligations. If the delay of your Tokyo - Paris trip is due to an internal strike within Air France, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Narita International Airport or European air traffic control is an external cause over which Air France has no control.

What are your rights at Tokyo airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air France must ensure the well-being of its passengers stuck at Tokyo.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Narita International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air France?

The formal notice letter and the collection of evidence of delay at Charles de Gaulle International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Air France flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air France. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air France on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Air France's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Air France will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.