Disrupted flight (EC 261/2004)

Flight compensation Air France:
Venice — Lyon

Planned legal compensation: 250 €

Was your flight between Venezia / Tessera - Marco Polo Airport (VCE) and Lyon (LYS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Air France on the Venice (VCE) - Lyon (LYS) line

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Venice - Lyon flight, the law is on your side.

Fortunately, for this specific route with a distance of 566 km, EC Regulation 261/2004 requires Air France to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Venezia / Tessera - Marco Polo Airport (VCE)
  • Arrival airport: Lyon (LYS)
  • Flight distance: 566 km (~0h42)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air France Venice - Lyon is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Lyon airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air France owes you 250 €.

The compensation also covers boarding denials (overbooking). If Air France sold more seats than planned and you stay on the tarmac at Venezia / Tessera - Marco Polo Airport, the 250 € compensation is automatic.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lyon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Venice airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Venice, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

A work stoppage of Air France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air France is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Venice airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Venezia / Tessera - Marco Polo Airport airport, Air France is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Venezia / Tessera - Marco Polo Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Air France?

The amicable route with Air France to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air France.

How long does it take to get the 250 € compensation?

Airlines like Air France sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Venice - Lyon line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Venice - Lyon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Venice to Lyon?

According to European Regulation EC 261/2004, the distance between VCE and LYS being 566 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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