Flight compensation Air Madagascar:
Marseille — Antananarivo

Refund and compensation Air Madagascar: route Marseille to Antananarivo

If your trip departing from Marseille Provence Airport and arriving at Ivato Airport operated by Air Madagascar was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 8 152 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Madagascar is a non-EU airline, if the flight takes off from Marseille Provence Airport, the European regulation applies in full.

How to know if the flight Air Madagascar Marseille - Antananarivo is eligible?

To determine if your trip between Marseille and Antananarivo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Marseille, the regulation applies in the same way.

What are the conditions for Air Madagascar to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Antananarivo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Marseille airport.
• Airline responsibility: The problem must be attributable to Air Madagascar (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Madagascar compensation

Don't be fooled by Air Madagascar's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Marseille Provence Airport or European air traffic control is an external cause over which Air Madagascar has no control.

What are your rights at Marseille airport in case of prolonged wait?

During these long hours of waiting in the Marseille Provence Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Marseille remains valid. The hotel is due if Air Madagascar offsets your flight by one night.

Steps: how to get your 600 € from Air Madagascar?

For your Marseille - Antananarivo trip, every minute counts. Note the reasons given by Air Madagascar staff at the Marseille Provence Airport counter during the incident.

By entrusting your case regarding flight MRS-TNR to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Airlines like Air Madagascar sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Air Madagascar on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Air Madagascar convictions, which is a decisive advantage.