Flight compensation Air Malta:
Malta — Hamburg

How to be compensated by Air Malta on the Malta (MLA) - Hamburg (HAM) line

No one likes waiting for hours at the airport. If Air Malta did not respect its scheduled times for your Malta - Hamburg flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 007 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Malta Malta - Hamburg is eligible?

The compensation for flight MLA-HAM is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Luqa Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Malta to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Hamburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Malta airport.
• Airline responsibility: The problem must be attributable to Air Malta (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Malta compensation

A work stoppage of Air Malta crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Malta is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Malta airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air Malta must ensure the well-being of its passengers stuck at Malta.

Some passengers are unaware that transportation between the hotel and Luqa Airport terminal is also included in the legal package due by Air Malta.

Steps: how to get your 400 € from Air Malta?

The amicable route with Air Malta to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Malta.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Air Malta. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Malta on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Malta - Hamburg line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Malta will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.