Flight compensation Air Moldova:
Athens — Chisinau

Claim and compensation for flight Air Moldova Athens - Chisinau

The ATH - KIV route operated by Air Moldova experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Eleftherios Venizelos International Airport, you are protected by the EU's legal framework. The distance of 1 080 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Moldova, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Moldova Athens - Chisinau is eligible?

To determine if your trip between Athens and Chisinau entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 080 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Moldova to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Chisinau.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Air Moldova (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Moldova compensation

Don't be fooled by Air Moldova's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Moldova is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Athens airport in case of prolonged wait?

During these long hours of waiting in the Eleftherios Venizelos International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Moldova?

For your Athens - Chisinau trip, every minute counts. Note the reasons given by Air Moldova staff at the Eleftherios Venizelos International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Athens to Chi?in?u International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air Moldova on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Athens - Chisinau line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.