Flight compensation Air One:
Moscow — Pisa

Refund and compensation Air One: route Moscow to Pisa

If your trip departing from Sheremetyevo International Airport and arriving at Pisa / San Giusto - Galileo Galilei International Airport operated by Air One was disrupted, you are not alone against the airline.

Given the route between Moscow and Pisa (2 347 km), the European scale provides automatic financial protection in case of failure by Air One.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air One is a non-EU airline, if the flight takes off from Sheremetyevo International Airport, the European regulation applies in full.

How to know if the flight Air One Moscow - Pisa is eligible?

Don't confuse ticket refund and legal compensation! Even if Air One offers you a voucher for your Moscow - Pisa flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air One to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Pisa.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Air One (technical problem, sick crew, scheduling...).

The impact of a strike on your Air One compensation

When a social movement disrupts your itinerary to Pisa / San Giusto - Galileo Galilei International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Moscow - Pisa flight.

What are your rights at Moscow airport in case of prolonged wait?

If Sheremetyevo International Airport airport becomes your temporary residence because of Air One, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Moscow remains valid. The hotel is due if Air One offsets your flight by one night.

Steps: how to get your 400 € from Air One?

It is strongly recommended to keep your Air One boarding pass and any communication relating to the delay suffered at Sheremetyevo International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight SVO-PSA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the SVO-PSA line, delays can vary according to the reactivity of Air One's legal department.

If your file is particularly solid regarding the incident occurred on the Moscow - Pisa section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Air One should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Air One without the opinion of a professional who knows the real value of your prejudice at Moscow.