Flight compensation Air One:
Tirana — Genoa

Legal right to compensation: Air One flight between Tirana and Genoa

The TIA - GOA route operated by Air One experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Tirana International Airport Mother Teresa, you are protected by the EU's legal framework. The distance of 946 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air One.

How to know if the flight Air One Tirana - Genoa is eligible?

To determine if your trip between Tirana and Genoa entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 946 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air One to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Genoa.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tirana airport.
• Airline responsibility: The problem must be attributable to Air One (technical problem, sick crew, scheduling...).

The impact of a strike on your Air One compensation

Not all strikes exempt the company from its obligations. If the delay of your Tirana - Genoa trip is due to an internal strike within Air One, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air One is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Tirana airport in case of prolonged wait?

During these long hours of waiting in the Tirana International Airport Mother Teresa terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Tirana remains valid. The hotel is due if Air One offsets your flight by one night.

Steps: how to get your 250 € from Air One?

Starting a procedure against Air One for a flight from Tirana to Genoa can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Air One sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Air One flight from Tirana can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.