Disrupted flight (EC 261/2004)

Flight compensation Air One:
Venice — Lamezia

Planned legal compensation: 250 €

Was your flight between Venezia / Tessera - Marco Polo Airport (VCE) and Lamezia Terme Airport (SUF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Air One flight compensation from Venice to Lamezia

From Venezia / Tessera - Marco Polo Airport airport, your departure with Air One to Lamezia didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 801 km of flight, the company Air One is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Venezia / Tessera - Marco Polo Airport (VCE)
  • Arrival airport: Lamezia Terme Airport (SUF)
  • Flight distance: 801 km (~1h00)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air One Venice - Lamezia is eligible?

The compensation for flight VCE-SUF is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Air One sold more seats than planned and you stay on the tarmac at Venezia / Tessera - Marco Polo Airport, the 250 € compensation is automatic.

What are the conditions for Air One to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lamezia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Venice airport.
  • Airline responsibility: The problem must be attributable to Air One (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Venice, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air One compensation

A work stoppage of Air One crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Venezia / Tessera - Marco Polo Airport or European air traffic control is an external cause over which Air One has no control.

What are your rights at Venice airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air One must ensure the well-being of its passengers stuck at Venice.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Venezia / Tessera - Marco Polo Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Air One?

The amicable route with Air One to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air One.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Venice to Lamezia Terme Airport can drag on if you don't follow up.

A collective action on the Air One flight from Venice can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Venice - Lamezia line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air One will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Venice - Lamezia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air One flight from Venice to Lamezia?

According to European Regulation EC 261/2004, the distance between VCE and SUF being 801 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air One?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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