Flight compensation Air Serbia:
Athens — Belgrade

Refund and compensation Air Serbia: route Athens to Belgrade

The ATH - BEG route operated by Air Serbia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 823 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Serbia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Serbia Athens - Belgrade is eligible?

To determine if your trip between Athens and Belgrade entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 823 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Serbia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Belgrade.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Air Serbia (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Serbia compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Serbia staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Eleftherios Venizelos International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport airport becomes your temporary residence because of Air Serbia, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Serbia?

It is strongly recommended to keep your Air Serbia boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the ATH-BEG line, delays can vary according to the reactivity of Air Serbia's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Air Serbia systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Serbia is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with Air Serbia without the opinion of a professional who knows the real value of your prejudice at Athens.