Flight compensation Air Transat:
Amsterdam — Calgary

How to be compensated by Air Transat on the Amsterdam (AMS) - Calgary (YYC) line

From Amsterdam Airport Schiphol airport, your departure with Air Transat to Calgary didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 7 168 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Transat Amsterdam - Calgary is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Calgary International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Transat owes you 600 €.

The compensation also covers boarding denials (overbooking). If Air Transat sold more seats than planned and you stay on the tarmac at Amsterdam Airport Schiphol, the 600 € compensation is automatic.

What are the conditions for Air Transat to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Calgary.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to Air Transat (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Transat compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Transat staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Amsterdam - Calgary flight.

What are your rights at Amsterdam airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Amsterdam Airport Schiphol, Air Transat must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Amsterdam Airport Schiphol terminal is also included in the legal package due by Air Transat.

Steps: how to get your 600 € from Air Transat?

The amicable route with Air Transat to recover 600 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Transat.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Transat to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Amsterdam - Calgary section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Transat is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Amsterdam Airport Schiphol airport to prove their faults.