Flight compensation Air Transat:
Venice — Montreal

Get your Air Transat flight compensation for the route Venice - Montreal

From Venezia / Tessera - Marco Polo Airport airport, your departure with Air Transat to Montreal didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 6 358 km of flight, the company Air Transat is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Transat Venice - Montreal is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Montreal / Pierre Elliott Trudeau International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Transat owes you 600 €.

An unexpected cancellation or a diverted flight from Venezia / Tessera - Marco Polo Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air Transat to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Montreal.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Venice airport.
• Airline responsibility: The problem must be attributable to Air Transat (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Transat compensation

When a social movement disrupts your itinerary to Montreal / Pierre Elliott Trudeau International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Venice airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air Transat must ensure the well-being of its passengers stuck at Venice.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Venezia / Tessera - Marco Polo Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air Transat?

The amicable route with Air Transat to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air Transat website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

On the VCE-YUL line, delays can vary according to the reactivity of Air Transat's legal department.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Air Transat systems.

What to do faced with silence or refusal from the airline?

The first refusal from Air Transat should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with Air Transat without the opinion of a professional who knows the real value of your prejudice at Venice.