Flight compensation Airlinair:
Lyon — Biarritz-bayonne

How to be compensated by Airlinair on the Lyon (LYS) - Biarritz-bayonne (BIQ) line

No one likes waiting for hours at the airport. If Airlinair did not respect its scheduled times for your Lyon - Biarritz-bayonne flight, the law is on your side.

Fortunately, for this specific route with a distance of 580 km, EC Regulation 261/2004 requires Airlinair to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Airlinair Lyon - Biarritz-bayonne is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Biarritz-Anglet-Bayonne Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Airlinair owes you 250 €.

An unexpected cancellation or a diverted flight from Lyon without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Airlinair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Biarritz-bayonne.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lyon airport.
• Airline responsibility: The problem must be attributable to Airlinair (technical problem, sick crew, scheduling...).

The impact of a strike on your Airlinair compensation

If your Airlinair flight from Lyon was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Lyon - Biarritz-bayonne flight.

What are your rights at Lyon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lyon, Airlinair must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Lyon terminal is also included in the legal package due by Airlinair.

Steps: how to get your 250 € from Airlinair?

The formal notice letter and the collection of evidence of delay at Biarritz-Anglet-Bayonne Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Airlinair website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Airlinair to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Airlinair systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Airlinair is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Airlinair is often more striking.