Disrupted flight (EC 261/2004)

Flight compensation Airlinair:
Lyon — Pau

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and Pau (PUF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Airlinair

Check my flight Airlinair

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Claim and compensation for flight Airlinair Lyon - Pau

The LYS - PUF route operated by Airlinair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 508 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Pau (PUF)
  • Flight distance: 508 km (~0h38)
  • Applicable compensation: 250 €

This is not a commercial gesture from Airlinair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Airlinair Lyon - Pau is eligible?

To determine if your trip between Lyon and Pau entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Airlinair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Pau.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to Airlinair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Airlinair compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Airlinair staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Lyon airport in case of prolonged wait?

Don't buy your food without first asking Airlinair for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lyon airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Airlinair?

It is strongly recommended to keep your Airlinair boarding pass and any communication relating to the delay suffered at Lyon airport. These documents will be vital for your case.

By entrusting your case regarding flight LYS-PUF to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Airlinair to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Airlinair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Airlinair is often more striking.

Help & Information

Frequently Asked Questions: Flight Lyon - Pau

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Airlinair flight from Lyon to Pau?

According to European Regulation EC 261/2004, the distance between LYS and PUF being 508 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Airlinair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant