Disrupted flight (EC 261/2004)

Flight compensation Airlinair:
Lyon — Pau

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and Pau (PUF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Complete guide: Airlinair compensation Lyon - Pau

The route LYS - PUF by Airlinair was disrupted? Whatever the cause, you could qualify for financial compensation.

With 508 km between Lyon and Pau, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Pau (PUF)
  • Flight distance: 508 km (~0h38)
  • Applicable compensation: 250 €

This is not a goodwill gesture from Airlinair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Airlinair Lyon - Pau is eligible?

Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at Pau|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Airlinair is responsible for|the fault lies with} Airlinair.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Airlinair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Pau.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to Airlinair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Airlinair compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Airlinair's employees (flight crew) and an external strike.

Don't take at face value Airlinair's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 250€}.

What are your rights at Lyon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Airlinair must ensure the wellbeing of passengers stuck at Lyon. This 2-hour threshold applies to flights ≤1500 km.

The regulation is very clear: assistance is not an optional courtesy from Airlinair. It is a regulatory requirement that can be sanctioned.

Steps: how to get your 250 € from Airlinair?

It is essential to save your Airlinair ticket and every email related to the delay at Lyon. These documents are vital for building your case.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

On the LYS→PUF line, delays can differ depending on the responsiveness of Airlinair's legal department.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Airlinair is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

For your 250€, don't settle with Airlinair without the advice of a professional who knows the full scope of your claim for Lyon→Pau.

Help & Information

Frequently Asked Questions: Flight Lyon - Pau

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Airlinair flight from Lyon to Pau?

According to European Regulation EC 261/2004, the distance between LYS and PUF being 508 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Airlinair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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