Disrupted flight (EC 261/2004)

Flight compensation Airlinair:
Poitiers — Lyon

Planned legal compensation: 250 €

Was your flight between Poitiers-Biard Airport (PIS) and Lyon (LYS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Airlinair on the Poitiers (PIS) - Lyon (LYS) line

No one likes waiting for hours at the airport. If Airlinair did not respect its scheduled times for your Poitiers - Lyon flight, the law is on your side.

Fortunately, for this specific route with a distance of 380 km, EC Regulation 261/2004 requires Airlinair to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Poitiers-Biard Airport (PIS)
  • Arrival airport: Lyon (LYS)
  • Flight distance: 380 km (~0h29)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Airlinair Poitiers - Lyon is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Lyon airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Airlinair owes you 250 €.

Keeping your travel documents for the Airlinair PIS-LYS flight is crucial to prove that you were present at boarding at Poitiers.

What are the conditions for Airlinair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lyon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Poitiers airport.
  • Airline responsibility: The problem must be attributable to Airlinair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Poitiers, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Airlinair compensation

When a social movement disrupts your itinerary to Lyon, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Poitiers - Lyon flight.

What are your rights at Poitiers airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Poitiers-Biard Airport, Airlinair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Poitiers-Biard Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Airlinair?

The amicable route with Airlinair to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Airlinair flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

On the PIS-LYS line, delays can vary according to the reactivity of Airlinair's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Airlinair systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Airlinair is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with Airlinair without the opinion of a professional who knows the real value of your prejudice at Poitiers.

Help & Information

Frequently Asked Questions: Flight Poitiers - Lyon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Airlinair flight from Poitiers to Lyon?

According to European Regulation EC 261/2004, the distance between PIS and LYS being 380 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Airlinair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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