Flight compensation Alitalia:
Amman — Rome

Legal right to compensation: Alitalia flight between Amman and Rome

If your trip departing from Queen Alia International Airport and arriving at Leonardo Da Vinci (Fiumicino) International Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 383 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Amman - Rome is eligible?

To determine if your trip between Amman and Rome entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 2 383 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amman airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

When a social movement disrupts your itinerary to Leonardo Da Vinci (Fiumicino) International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Amman airport in case of prolonged wait?

During these long hours of waiting in the Queen Alia International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Queen Alia International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Alitalia?

For your Amman - Rome trip, every minute counts. Note the reasons given by Alitalia staff at the Queen Alia International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Alitalia to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Alitalia systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Alitalia is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Alitalia without the opinion of a professional who knows the real value of your prejudice at Amman.