Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Amsterdam — Lima

Planned legal compensation: 600 €

Was your flight between Amsterdam Airport Schiphol (AMS) and Lima (LIM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Disrupted Alitalia flight Amsterdam ✈ Lima: claim your compensation

Every year, thousands of passengers face disruptions on Amsterdam → Lima with Alitalia. Few realise they can claim a legal payout.

Thanks to EU Regulation CE 261, passengers affected by disruptions on a 10 520 km route can claim a fixed payout from {the carrier|Alitalia}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: Lima (LIM)
  • Flight distance: 10 520 km (~13h09)
  • Applicable compensation: 600 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Alitalia Amsterdam - Lima is eligible?

Concretely, to qualify, your real landing at Lima must have been recorded more than 3 hours late the scheduled time.

The indemnity also covers overbooking cases. If Alitalia overbooked the flight and you were left behind at Amsterdam Airport Schiphol, the 600€ payout is owed by right.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lima.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not every strike{s} release the airline from its duties. If your Amsterdam → Lima delay was caused by an internal strike at Alitalia, EU courts have recently ruled that compensation is owed.

A strike by air traffic control at Amsterdam Airport Schiphol or Eurocontrol is an independent circumstance over which Alitalia cannot act.

What are your rights at Amsterdam airport in case of prolonged wait?

If Amsterdam Airport Schiphol becomes your temporary home because of Alitalia, know that your basic needs must be met by the airline. On a long-haul like this, assistance is due from 4 hours of delay.

If you already paid for a hotel at Amsterdam Airport Schiphol due to Alitalia's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 600€ indemnity.

Steps: how to get your 600 € from Alitalia?

Remember that Alitalia must process your claim within weeks. Prolonged silence itself constitutes a legal argument in your favour.

Avoid the tedious paperwork on Alitalia's website. Choose a specialist platform to secure your 600€ indemnity. For a long-haul with maximum compensation, legal expertise is even more crucial.

How long does it take to get the 600 € compensation?

Airlines like Alitalia sometimes prioritise cases handled by legal professionals to avoid additional costs. Long-haul claims, with higher amounts, are sometimes processed more slowly.

Technology now allow you to track in real time the progress of your claim against Alitalia through an online dashboard. Long-haul cases, with higher values, are often prioritised by firms.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Amsterdam → Lima route.

As a last resort, it is court action that often unlocks payment. Alitalia will almost always choose to pay the 600€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Amsterdam - Lima

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Amsterdam to Lima?

According to European Regulation EC 261/2004, the distance between AMS and LIM being 10 520 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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