Flight compensation Alitalia:
Amsterdam — Nairobi

Recover your Alitalia flight compensation for Amsterdam - Nairobi

From Amsterdam Airport Schiphol, your departure with Alitalia to Nairobi didn't go as planned? Passengers have strong rights against airlines.

On this route of 6 677 km, every passenger affected by {a significant delay|a cancellation attributable to Alitalia} can claim 600€ in compensation. This amount is fixed by regulation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight Alitalia Amsterdam - Nairobi is eligible?

In practice, to be eligible, your actual arrival at Jomo Kenyatta International Airport must have occurred at least 180 minutes behind the original timetable.

The 600€ fixed payout is owed for each traveller. If you travelled as a family: every passenger can claim {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nairobi.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

If your Alitalia flight from Amsterdam Airport Schiphol was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 600€ payout}.

In all cases, careful analysis of flight logs will confirm whether the causes cited were truly extraordinary. For a long-haul, an ATC strike can have cascading effects on your arrival at Nairobi.

What are your rights at Amsterdam airport in case of prolonged wait?

Care is due after 2h of delay for this route. Alitalia must guarantee the wellbeing of passengers stranded at Amsterdam. For flights over 3500 km, the assistance obligation begins after 4 hours.

If you advanced money for meals at Amsterdam Airport Schiphol due to Alitalia's disruption, compile all invoices. You can request reimbursement of these costs independently of the 600€ compensation.

Steps: how to get your 600 € from Alitalia?

Keep in mind that Alitalia is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

Skip the complex forms on Alitalia's website. Use a passenger defence portal to lock in your 600€ payout. For a long-haul with maximum compensation, legal expertise is even more crucial.

How long does it take to get the 600 € compensation?

A common question is about processing times. A claim filed directly to Alitalia's customer service can take months, even half a year before you hear back.

Recovering 600€ has never been faster thanks to the technology between defence platforms and Alitalia's databases.

What to do faced with silence or refusal from the airline?

Alitalia's use of complex legal jargon is often a tactic to push travellers to abandon their 600€. For the larger long-haul amounts, refusals are almost systematic at first.

Don't let Alitalia to keep the {money|600€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|Alitalia} and a missed opportunity for your finances.