Flight compensation Alitalia:
Amsterdam — Venice

Legal right to compensation: Alitalia flight between Amsterdam and Venice

If your trip departing from Amsterdam Airport Schiphol and arriving at Venezia / Tessera - Marco Polo Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 937 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Amsterdam Airport Schiphol, the European regulation applies in full.

How to know if the flight Alitalia Amsterdam - Venice is eligible?

To determine if your trip between Amsterdam and Venice entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Amsterdam, the regulation applies in the same way.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Venice.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Amsterdam, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Amsterdam airport in case of prolonged wait?

If Amsterdam Airport Schiphol airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Amsterdam Airport Schiphol airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Alitalia?

It is strongly recommended to keep your Alitalia boarding pass and any communication relating to the delay suffered at Amsterdam Airport Schiphol airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Amsterdam to Venezia / Tessera - Marco Polo Airport can drag on if you don't follow up.

A collective action on the Alitalia flight from Amsterdam can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Amsterdam - Venice line.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.