Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Bologna — Catania

Planned legal compensation: 250 €

Was your flight between Bologna / Borgo Panigale Airport (BLQ) and Catania / Fontanarossa Airport (CTA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Alitalia Bologna - Catania

If your trip departing from Bologna / Borgo Panigale Airport and arriving at Catania / Fontanarossa Airport operated by Alitalia was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 847 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bologna / Borgo Panigale Airport (BLQ)
  • Arrival airport: Catania / Fontanarossa Airport (CTA)
  • Flight distance: 847 km (~1h04)
  • Applicable compensation: 250 €

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Bologna / Borgo Panigale Airport, the European regulation applies in full.

How to know if the flight Alitalia Bologna - Catania is eligible?

To determine if your trip between Bologna and Catania entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 847 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Catania.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bologna airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bologna, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Bologna - Catania trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Bologna, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Bologna airport in case of prolonged wait?

During these long hours of waiting in the Bologna / Borgo Panigale Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Bologna shouldn't cost you a penny more than originally planned for your BLQ-CTA trip.

Steps: how to get your 250 € from Alitalia?

For your Bologna - Catania trip, every minute counts. Note the reasons given by Alitalia staff at the Bologna / Borgo Panigale Airport counter during the incident.

By entrusting your case regarding flight BLQ-CTA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Alitalia flight from Bologna can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bologna - Catania line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bologna - Catania

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Bologna to Catania?

According to European Regulation EC 261/2004, the distance between BLQ and CTA being 847 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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